Privacy Policy for Touchline Soccer Ltd
1. Introduction
Touchline Soccer Ltd (“we,” “us,” or “our”) is fully committed to safeguarding the privacy and personal data of all users who visit and interact with our website, touchlinesoccerltd.com. We recognize the importance of data protection and processors’ accountability under applicable legislation, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, and your rights in relation to that information.
We are committed to handling your data responsibly, lawfully, and transparently, with a privacy-first approach embedded in our data governance practices.
2. Scope and Role of the Data Controller
This Privacy Policy applies to all personal data processed through touchlinesoccerltd.com and related communications channels. Touchline Soccer Ltd acts as the Data Controller with respect to the processing of your personal data.
For any questions about this policy or our data practices, you may contact us at: [email protected]
3. Categories of Data Processed
We process the following categories of personal data in the course of providing and improving our services:
a. Usage Data
Information automatically collected when you access our website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This helps us understand how our website is used and improve its functionality.
b. Account Data
Personal details collected when you register an account or place an order, such as your full name, billing/shipping address, email address, phone number, and account login credentials.
c. Profile Data
Preferences, account activities, purchase history, product views, and behavioral insights aggregated through your interactions with touchlinesoccerltd.com.
d. Communication Data
Information you provide when contacting us for customer service or support, including email correspondence, support requests, and transcripts of live chats (if provided).
e. Technical Data
System-related data such as device identifiers, mobile operating system, screen resolution, language settings, and other configuration information.
f. Transaction Data
Payment and order fulfillment details such as transaction amounts, payment status, delivery addresses, and invoice records processed in accordance with applicable financial and fraud-prevention regulations.
g. Preference Data
Your consents and choices related to marketing communications, as well as data indicating interest in specific products, services, or content.
4. Legal Bases for Processing
We process your personal data only when we have a lawful basis to do so under applicable privacy laws. These include:
– Your consent (for optional cookies, marketing communications, etc.);
– Performance of a contract (e.g., to process orders and manage account services);
– Legitimate interests (e.g., website analytics, fraud prevention, business improvement);
– Compliance with legal obligations (e.g., recordkeeping, regulatory compliance).
Where consent is the lawful basis, you may withdraw it at any time without affecting the legitimacy of processing carried out before withdrawal.
5. Your Rights
You are entitled to exercise the following rights in connection with your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Request corrections to any inaccurate or incomplete data.
– Right to Erasure: Ask us to delete your personal data, subject to legal limitations.
– Right to Restriction: Request the temporary or permanent suspension of specific processing activities.
– Right to Data Portability: Obtain a portable copy of your data to transmit to another organization.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at: [email protected]
6. Security Measures
We implement robust administrative, technical, and organizational security controls to protect your data. These include:
– SSL/TLS encryption for secure data transmission;
– Access controls and two-factor authentication for internal systems;
– Regular data backups;
– Secure infrastructure management practices;
– Staff training on privacy obligations.
7. International Data Transfers
Your personal data may be transferred and stored outside your country of residence, including in jurisdictions not subject to an adequacy decision by applicable regulatory authorities (e.g., outside the European Economic Area).
Where such transfers occur, we ensure appropriate safeguards are in place, such as:
– Standard Contractual Clauses (SCCs) approved by the European Commission;
– Data transfer agreements ensuring a high level of data protection;
– Regional compliance mechanisms consistent with the CCPA and other applicable standards.
8. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy and in compliance with applicable law. Generally:
– Usage and Technical Data: Retained up to 12 months post collection for analytics.
– Account and Profile Data: Maintained while you hold an account and up to 3 years thereafter (unless legally required for longer).
– Communication and Transaction Data: Retained for 6 years to comply with legal, contractual, and audit obligations.
– Marketing Preferences: Maintained until you opt out or withdraw your consent.
9. Cookie Policy
Touchlinesoccerltd.com uses cookies and similar technologies to enhance user experience. These include:
– Essential Cookies: Necessary for key website functionalities (e.g. cart management, authentication).
– Functional Cookies: Enable enhanced features and customization.
– Analytics Cookies: Help us understand website usage and performance.
– Performance Cookies: Monitor system uptime and optimize page load behavior.
10. Cookie Management and Compliance
Upon your first visit to touchlinesoccerltd.com, you will be presented with a cookie consent banner. You may accept, decline, or customize your cookie preferences. You can also update your cookie settings at any time via your browser or our dedicated cookie management tools.
Under GDPR and CCPA, you have the right to opt out of non-essential cookies and request Do Not Sell My Personal Information mechanisms, which we honor as part of our compliance obligations.
11. Children’s Privacy
Our services are not directed toward, nor intentionally collected from, children under the age of 13. If we become aware that we have inadvertently collected personal data from a child without verifiable parental consent, we will take appropriate steps to delete such data promptly.
Parents or legal guardians may contact us at [email protected] to request the removal of any information unlawfully submitted by a minor.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in legal requirements, internal practices, or website features. All material updates will be published on touchlinesoccerltd.com and, where appropriate, notified to you via email or banner notifications.
Continued use of our services following such changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
Email: [email protected]
We are committed to adhering to all applicable data protection laws and upholding your data rights at all times. Thank you for trusting Touchline Soccer Ltd.